{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free shipping across Ireland on orders of EUR 100 or more; a flat EUR 25 shipping charge applies below that. Orders are handled in 24 to 48 hours and delivered in 5 to 7 days.",
    "content": "Shipping & Delivery Last updated 25 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Where we deliver We deliver to addresses across Ireland. Enter your Irish delivery address at checkout and contact us before ordering if access or placement may need special handling. What delivery costs Standard delivery is free on orders of €100 or more. Below that, a flat €25 delivery charge applies. Free delivery is based on your goods total after any discount code. The charge is shown in your cart before you pay, so nothing is added at the last step. Express delivery Express Delivery is an option you can pick in your cart. It costs a flat €25 for the whole order, and that charge applies even when your order already qualifies for free delivery. We do not quote a separate delivery time for Express Delivery. If you need an order by a particular date, email us before you buy and we will tell you honestly whether it is achievable. How long it takes Standard delivery takes 5 to 7 days after a 24 to 48 hour handling time. In other words, we handle and pack your order within 24 to 48 hours, and delivery then takes 5 to 7 days. Delivery time varies by location. Our delivery partners Tracking Every order is sent tracked. You will receive an email with a tracking number once your order has shipped, which is normally 24 to 48 hours after you order. We only receive the tracking code once the parcel has been sent, so there is nothing to send you before then. Once you have your tracking number you can follow the parcel using our Track Your Parcel page. Separate packages For logistical reasons, items in the same order may be sent in separate packages and may arrive on different days. If part of your order has arrived and you are unsure about the rest, email us and we will check it for you. If your order does not arrive Tell us straight away at theteam@customersupport.care with your order number and we will sort it out. How we handle orders that go missing or arrive damaged is set out on our Refunds & Returns page. Questions before you order If you have any other questions about delivery, email us at theteam@customersupport.care before you buy and we will do our best to help.",
    "url": "https://roomdivider.irish/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "For most online purchases, tell us within 14 days after delivery if you want to cancel, then return the goods within another 14 days. We refund within 14 days after receiving the goods back, including the basic outbound delivery cost where the law requires it. Faulty, damaged, incorrect, missing or not-as-described goods are put right under the Consumer Rights Act 2022. Nothing in this policy limits rights that cannot be excluded under Irish law.",
    "content": "Refunds & Returns Last updated 25 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Thank you for shopping with us. If you are not completely happy with your purchase, we are here to help. Your rights under Irish law The Consumer Rights Act 2022 requires goods to be in conformity with the sales contract and gives consumers cancellation rights for most online purchases. Nothing on this page limits a right under Irish law that cannot be excluded. Damaged, incorrect or missing orders If our product arrives damaged, or goes missing in delivery, we accept the return and take full responsibility for the return postage. Damaged items or missing parts. If you receive a damaged product, or one with parts missing, please tell us straight away. Incorrect item sent. If you receive a product that is different from what you ordered, please tell us straight away. Order not received. If your order does not arrive, please tell us straight away. Email theteam@customersupport.care with your order number. We may ask for more information about the condition your order arrived in, such as photographs of the item and the packaging, and we appreciate your help with that. Once our checks are done, we put it right with a replacement or a refund, and we aim to issue a refund within 24 to 48 hours. Faulty or not as described If goods are faulty, not fit for purpose or not as described, contact us promptly. We cover the reasonable return cost and provide the repair, replacement, price reduction or refund required by the Consumer Rights Act 2022. Changing your mind For most products bought online, you can cancel without giving a reason by telling us within 14 days after the day the goods are delivered. If one order arrives in separate deliveries, the period starts after the last item is delivered. Some statutory exceptions can apply, including goods made to your specification or clearly personalised. After telling us you are cancelling, send the goods back within another 14 days. Please: Include your order number or other proof of purchase from this website. Take reasonable care of the goods and package them securely for return. Use a tracked service and keep the tracking details until the return is complete. For a change-of-mind return, you pay the direct return cost. We may reduce the refund if handling beyond what would be reasonable in a shop has reduced the value of the goods. We refund the price paid and the cost of our least expensive standard delivery option; an extra amount paid for express delivery is not refundable beyond that standard-delivery amount. We cannot accept returns of purchases made from third-party retailers. This does not affect what we do for damaged, incorrect, missing, faulty or not-as-described orders. Cancelling an order Contact us as soon as possible if you want to stop an order before dispatch; within 12 hours gives us the best chance because orders are handled within 24 to 48 hours. There is no charge for cancelling before dispatch. If the order has already shipped, your online cancellation rights do not disappear. Tell us clearly that you are cancelling and follow the return steps above. If we cancel your order ourselves, for example because an item is out of stock, you get a full refund. How refunds are paid For a cancelled online purchase, we issue the refund no later than 14 days after receiving the goods back, or after you provide evidence that you sent them back if that is earlier. It goes back using the original payment method unless you expressly agree otherwise. Payment providers may take additional working days to show the money on your statement. How to start a return Email theteam@customersupport.care with your order number and a short note about what you would like to do. Please contact us before sending anything back, so we can confirm the warehouse address and credit the return to your order. For a change of mind return, send us the tracking details once you have posted it. We do our very best to reply to support emails within 24 hours. If something goes wrong If you are unhappy with how we have handled a return, see our complaints handling policy . If we still cannot agree, you can contact the Competition and Consumer Protection Commission (CCPC) or use any court or alternative dispute-resolution route available to you.",
    "url": "https://roomdivider.irish/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Room Divider Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 25 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. This Privacy Policy explains how Room Divider Company (a division of Caruso Consulting Co Ltd, \"we\", \"us\" or \"our\") collects, uses, shares and protects your personal information when you visit roomdivider.irish or buy from us. If you have any questions about this policy or your information, contact us any time at theteam@customersupport.care or call +66 98 391 3877 . The privacy law that applies The GDPR and Data Protection Act 2018 set the rules for how organisations handle personal information in Ireland. Caruso Consulting Co Ltd is the controller for the information described here. Privacy questions and requests are handled by our team at theteam@customersupport.care . Information we collect We only collect what we need to run the store and look after you. When you place an order : your name, email address, phone number, delivery address (street, city, postal code, district or region, and country), any order notes, what you bought, the delivery method you chose, any discount code you used, and the amount you paid. Payment information : card payments are handled by Stripe Checkout and PayPal payments by PayPal, on their own systems. We receive confirmation that the payment went through and a payment reference. We never receive or store your card details. When you contact us : your name, email address, your message and anything you choose to include, whether you email us, use our contact form, or leave feedback on our review page. When you use the chat assistant : the messages you type into it. When you browse : our hosting provider handles your IP address and basic details of each request so it can deliver pages to you. If you accept analytics cookies, Google Analytics also records things like the pages you visit, how you arrived, and your device and browser type. How we use your information To process, pack and deliver your order, and to send your order confirmation and shipping emails. To answer your questions and handle returns, refunds and complaints. To prevent fraud and keep the store secure. To understand how the site is used so we can improve it, where you have accepted analytics cookies. To keep the business records the law requires. We rely on the performance of a contract to process and deliver orders, legitimate interests to operate and secure the store and answer enquiries, legal obligations for required records, and consent for optional analytics and marketing where consent is required. If we send you marketing emails, you can ask us to stop at any time by emailing theteam@customersupport.care . Who we share it with We share personal information only with the service providers we need to run the store, and only what each one needs: Stripe and PayPal , who take your payment. Vercel , who hosts this website and runs our checkout. Supabase , where our order records are stored. Resend , who sends our order emails. The supplier and courier that pack and deliver your order, who receive the details needed to deliver it, such as your name, delivery address and phone number. Google , for Google Analytics (only if you accept analytics cookies). Our pages also load their typefaces from Google Fonts, which means your browser connects to Google's servers. IntellextAI , who provides the chat assistant on our pages. Our form system , served from app-marketing-command-centre.vercel.app, which receives what you send through our contact form and review feedback form. We may also disclose information where the law requires it. We do not sell your personal information. Information stored or processed outside Ireland Our company and some of our team are based outside Ireland, and several service providers above may store or process information abroad. Where Irish and EU data protection law requires a transfer safeguard, we use an applicable adequacy decision, approved contractual protection or another lawful safeguard. Cookies and browser storage Your cart and any discount code you apply are kept in your own browser's local storage, not on our servers. Google Analytics only loads after you accept it in our cookie banner. The full detail, and how to change your choice, is on our Cookie Policy page. How long we keep it We keep order records for as long as we need them for business and accounting purposes. We keep messages and enquiries while they are useful. When we no longer need personal information, we delete it or make it anonymous. Your rights Ask what personal information we hold about you, and ask for a copy of it. Ask us to correct information that is wrong or incomplete. Withdraw your consent to some uses of your information, such as marketing emails. We will explain if withdrawing it means we cannot provide a service, such as completing an order. Ask us to delete personal information we hold about you. This does not include information we must keep for administrative, legal or security reasons. Ask us to restrict some processing, object to processing based on legitimate interests, or receive eligible information in a portable format. To make a request, email theteam@customersupport.care . We may need to confirm who you are before we act on it, and we will reply within the time the law allows. If you are not happy with how we have handled your information, email us with the subject “Data protection complaint”. We acknowledge data protection complaints within 30 days, investigate without undue delay and keep you informed. You may also complain to the Data Protection Commission at dataprotection.ie . Keeping it secure This site uses an encrypted (HTTPS) connection, and your card details are handled by Stripe and PayPal rather than by us. No method of sending or storing information over the internet is completely secure, but we take care to protect yours. Children's privacy Our store is for adults. We do not knowingly collect personal information from children. If you believe a child has given us their information, please contact us so we can remove it. Changes to this policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new \"last updated\" date. Contact us Room Divider Company, a division of Caruso Consulting Co Ltd Ireland administration office: Charlemont Exchange, Charlemont St, Saint Kevin's, Dublin, D02 VN88, Ireland International registered address: Caruso Consulting Co Ltd, Suite 58, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Email: theteam@customersupport.care International call centre: +66 98 391 3877",
    "url": "https://roomdivider.irish/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Room Divider Company.",
    "content": "Terms & Conditions Last updated 25 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. These Terms & Conditions apply when you use roomdivider.irish and when you buy from Room Divider Company , a division of Caruso Consulting Co Ltd (\"we\", \"us\" or \"our\"). By browsing or using this site, or by placing an order, you agree to these terms. Please read them before you order. Who you are buying from Room Divider Company is a division of Caruso Consulting Co Ltd. We sell online only. We do not have a physical shop or showroom. Our contact details are at the bottom of this page. Using this website We give you a limited, personal permission to use this site to shop with us. You cannot transfer that permission to anyone else, and we can withdraw it. It does not cover commercial use, or use on behalf of another person or business, unless we have agreed to that in writing first. If you break these terms, the permission ends straight away. When you use this site, you agree that you will not: Use it in any way that breaks the law. Upload or send anything that contains viruses or other harmful code. Post or send anything that is defamatory, threatening, obscene, discriminatory, or that could lead to a civil claim or a criminal charge. Post or send anything that breaks someone else's copyright, trademark or other rights. Try to get into our systems without permission, or interfere with how the site works or how secure it is. Copy, reproduce, sell, change, reverse-engineer or otherwise exploit the site or any part of it without our written permission. Give false information or pretend to be someone else. If we give you an account identification or password, you are responsible for keeping it secure and for what is done with it. Please tell us straight away if you think someone else has used it. By using this site you confirm that you are 18 or older. If you are under 18, please use this site only with a parent or legal guardian. Our content Everything on this site, including our name (Room Divider Company), logo, text, images, photographs, illustrations, designs, icons and videos, belongs to us or to the people who license it to us. It is here for your personal, non-commercial use while you shop. Products & descriptions We take care to describe our products accurately, including materials and measurements. Product photos are for illustration, and slight differences in colour and finish can occur. Always follow the manufacturer's instructions for assembly, fixings, clearances and where a room divider, track or curtain may be used. Prices & discounts All prices are in euro. The total shown at checkout, made up of the item prices and any delivery charge, is what we charge you. We work to keep prices correct. If we find an error in the price of an order you have placed, we will contact you before we dispatch it and ask whether you want to go ahead at the correct price. Discount codes take money off the goods only, never off delivery. For example, the valued-customer code gives 15% off the items in your cart. Free delivery is based on your goods total after any discount. Ordering Your order is an offer. Placing an order is an offer to buy. The contract is made when we dispatch your order. Processing. Once your payment has cleared, orders are usually handled within 24 to 48 hours. Your details. Please give us a correct delivery address, email address and phone number. We are not responsible for delays or failed deliveries caused by wrong details. Orders we cannot accept. We may refuse or cancel an order, for example when an item is out of stock, when we suspect fraud, or when we believe the order breaks the law or harms our business. If we cancel an order you have paid for, we refund you in full. Cancelling an order Contact us as soon as possible if you want to stop an order before dispatch; within 12 hours gives us the best chance because orders are handled within 24 to 48 hours. If it has already shipped, Irish consumers still retain the online cancellation rights explained on our Refunds & Returns page. Payment & security You pay in full at checkout, by card through Stripe Checkout or by PayPal. Your card details go straight to Stripe or PayPal. We never receive or store them. We process your order once the payment is authorised. Shipping, returns & refunds Delivery costs, delivery times and tracking are set out on our Shipping page. Returns, refunds and cancellations are set out on our Refunds & Returns page. Both pages form part of these terms. Contacting us Email is the best way to reach us, and you can write at any time. We do our very best to reply to support emails within 24 hours. Your consumer rights The Consumer Rights Act 2022 requires goods to be in conformity with the sales contract and applies to online consumer purchases. Nothing in these terms limits a right under Irish law that cannot be excluded. Limitation of liability To the fullest extent the law allows: We are responsible for loss or damage that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. We are not responsible for business losses where you buy as a consumer, including loss of profit, revenue, data or opportunity. We provide the website \"as is\". We do not promise that it will always be available, uninterrupted or free of errors. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to exclude or limit. More detail is on our Limited Liability Indemnity page, which also forms part of these terms. Governing law These terms are governed by the law of Ireland. If you are a consumer living elsewhere, you keep any mandatory protection given by the law where you live and may bring proceedings in your local courts where the law permits. Available alternative dispute-resolution routes are not excluded. Changes to these terms We may change this site and these terms at any time. The version on this page when you place an order is the version that applies to that order. Questions about these terms? Email theteam@customersupport.care or call +66 98 391 3877 . Our team is happy to help. Contact us Room Divider Company, a division of Caruso Consulting Co Ltd Ireland administration office: Charlemont Exchange, Charlemont St, Saint Kevin's, Dublin, D02 VN88, Ireland International registered address: Caruso Consulting Co Ltd, Suite 58, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Email: theteam@customersupport.care International call centre: +66 98 391 3877",
    "url": "https://roomdivider.irish/terms-and-conditions/"
  }
}