Contact us
Questions about a room divider, curtain track, your order or delivery? We are happy to help.
A friendly human on our team is always happy to help, no bots and no runaround. Email us any time and we will reply as soon as we can, usually within one working day.
If you are chasing an order, include your order number and the email address you used at checkout, and we can pull it up straight away. You can also check progress yourself on the Track Your Order page, and the shipping guide answers most delivery questions.
Company information
Full, transparent business details, so you always know exactly who you are buying from.
- Company nameRoom Divider Company, a division of Caruso Consulting Co Ltd
- Company registration (Thailand)0765554000332
- Ireland administration officeCharlemont Exchange, Charlemont St, Saint Kevin's, Dublin, D02 VN88, Ireland
- Registered addressCaruso Consulting Co Ltd, Suite 58, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand
- Phone+66 98 391 3877
- Emailtheteam@customersupport.care
Orders over €100 ship free with tracked delivery (a flat €25 applies below that). See Refunds & Returns and Shipping for the full details.
Frequently asked questions
WHAT SHOULD I INCLUDE IN A PRODUCT QUESTION?
Include the product name, your opening measurements and whether drilling or permanent fixings are possible. That lets us answer without guessing.
HOW QUICKLY DO YOU REPLY?
We aim to answer support emails within one business day.
HOW DO I ASK ABOUT AN EXISTING ORDER?
Email theteam@customersupport.care and include the order number and the email address used at checkout.
DO YOU HAVE A SHOP OR SHOWROOM?
No. Room Divider Company is an online supplier; the full business and contact details are published on the website.
Packaging and delivery
We introduced Eco Pack aaukaging and we work with our delivery providers to bring the carbon footprint of a delivery down. It is a direction rather than a finished job, and we would rather describe it that way than claim more than we have done.